How To Repair Sims 4
The Sims four Help & Troubleshooting
Fixing Broken Games when It Won't Start & Fill-in/Restore Saves
Clearing your cache can prevent gameplay problems and help when the Sims 4 game won't start.
Sometimes things get wrong with a cache file, peculiarly after a new patch is released for The Sims 4. Cleaning up the cache files tin can improve operation and allow the game to beginning when it will not otherwise work. It'due south a good idea to do this once in a while in society to ensure stability, because while the Sims 4 is a rather stable game, things sometimes get wrong and many issues nosotros tin't place. Deleting cache files is 1 way to ready a lot of bug.
Clearing The Sims four Cache
The Sims iv's game cache is located at Documents/Electronic Arts/The Sims 4/ on both PC and Mac.
one. Delete the localthumbscache.packet file in this directory. This helps to "set" some gameplay bugs.
2. Go within the cache folder and delete all files that end in .cache, but do non delete the actual directory.
The .jpg files besides as the .dat that you find in the enshroud folder are safety to delete. These come from viewing households/lots from the gallery. If you play with the Online Access Feature turned off, or play offline, you may not have anything in this folder.
3. Go dorsum, then to the cachestr folder. Delete all files here, but again exercise not delete the actual directory.
* Information technology'southward okay to delete the spotlight.parcel file.
four. The onlinethumbnailcache folder is rubber to delete IF information technology is present.
If you play in offline mode, you may not see this binder. Still, if you forget to plow off Wifi earlier starting the game, you will encounter the folder. Aforementioned if you take the Online Access Feature turned off or play offline.
If you have an older Sims iv folder that still has the cachewebkit file and lotcachedata binder you tin delete them. They're no longer needed.
If It All the same Won't Work Cheque Crinrict's Blog for info on Clearing Origin Enshroud and follow her instructions carefully.
Other Fixes: Restoring Saves and Factory Resets
How To's
When deleting game cache files don't quite help the game start correctly or you need help managing your salve games (fill-in/restore), endeavour these troubleshooting steps located on our Forum.
- How to Backup Save Games: here
- How to Save Installation Files here
- How to Restore a Saved Game here
- How to Notice Missing Saved Games here
- How to Move Saved Games for Backkup here
- How to Restore Missing Load Game from the Main Carte du jour here
- How to do a Factory Reset (kickoff from make clean install) here
- How to Kickoff a New Game without a manufacturing plant reset: here
Stopping and Repairing The Sims 4 via Origin
Using Job Manager to Get out the Game and Origin When They won't Close
Press Ctrl-Alt-Delete keys all together to starting time the Chore Managing director. Await under the Processes tab and look for a procedure called TS4.exe, right-click on information technology and select Cease Chore. Do the same for Origin. Look for a Procedure called Origin, right-click it and select Cease Task. And then shut out of Job Managing director. -- This will ensure that both the game and Origin aren't running. Now see if you can patch and/or run the game?
Repairing the Sims 4 Install via Origin
Sometimes gameplay bugs can be stock-still past repairing the game. Open up up Origin, Click on the Game Library tab so Right-click Sims iv > Repair Game.
I hope this helps you get the game started. If you had a problem and found the solution, share it with others in our comments below. Nosotros cannot offer technical assistance in the comments here but you can Visit our Technical Aid Board on the Forum in gild to view more helpful documents or submit your ain question. We have kind, helpful folks who tin can probably assistance yous or point you toward answers. Registration on our Forum is instant and does not require email validation.
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Source: https://www.carls-sims-4-guide.com/help/cache.php?cmtx_page=3
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